Privacy
Policy
Effective
Date: Aril 10, 2025
Last Updated: August 23, 2025
This Privacy
Policy ("Policy") describes how AVIOX TECH SOLUTIONS LTD,
a company registered in the United Kingdom with Company Registration Number 1643792
and a principal office at 71–75 Shelton Street, Covent Garden, London, WC2H
9JQ, UNITED KINGDOM, collects, uses, and protects your personal data
through its websites and services including aviox.net and protutor.online.
By accessing or using our services, including registering via third-party
social login providers such as Google, Facebook, Microsoft
(Hotmail/Outlook), and Instagram, you agree to the terms outlined in this
Policy.
We collect
both personal data and automatically generated information to
provide and improve our learning management system (LMS) and tutoring
marketplace. The types of personal data collected may include your name,
email address, profile photo, and account information, especially when you
register using a social login option. We also collect device identifiers, IP
address, browser information, geolocation, and activity logs on our
platform. Data related to your use of the platform, such as course interactions,
messages, progress, and user preferences, may also be stored.
Your
information is used to create and manage user accounts, enable secure
login, personalize your learning experience, process transactions
(if applicable), improve platform functionality, and communicate
updates or support responses. We rely on lawful bases under the UK
General Data Protection Regulation (UK GDPR) to process your data,
including performance of a contract, legitimate interest, consent
(for marketing), and compliance with legal obligations.
We may share
your data with trusted third-party service providers, such as hosting
providers, analytics tools, payment gateways, and support platforms like support.aviox.net.
Your data is never sold to third parties. In rare cases, data may be
disclosed to government authorities when required by law or in response to
legal proceedings. In the event of a business merger or acquisition, your data
may be transferred as part of corporate assets, with continued protection as
required under this Policy.
We use essential
cookies for platform functionality and analytics cookies to
understand user behavior and improve user experience. You may disable cookies
in your browser settings; however, doing so may limit platform functionality.
Details on cookies are described in our separate Cookie Policy. We retain your
personal data only as long as necessary for the purposes stated herein,
typically until your account is closed or after the legal retention period
expires. Afterward, your data is securely deleted or anonymized.
Under the UK
GDPR, you have several rights, including the right to access, rectify,
delete, restrict, or object to the processing of your personal data, the
right to data portability, and the right to withdraw consent at
any time. You also have the right to file a complaint with the UK
Information Commissioner’s Office (ICO). To exercise your rights, please
contact us by email at support@protutor.online or submit a ticket via https://support.aviox.net.
We implement strong security measures, including encryption and access
controls, to safeguard your data against unauthorized access or breaches. In
the event of a data breach affecting your personal information, we will notify
you and the relevant authorities in accordance with legal obligations.
This Privacy
Policy may be updated from time to time. We will notify users of significant
changes through email or on the platform. Continued use of our services after
such changes constitutes acceptance of the revised Policy. For any inquiries
related to data privacy or this Policy, you may contact AVIOX TECH SOLUTIONS
LTD at support@protutor.online or through our support portal at https://support.aviox.net.
Our registered office is located at 71–75 Shelton Street, Covent Garden,
London, WC2H 9JQ, UNITED KINGDOM, and our company is incorporated in
England and Wales under registration number 1643792.